Disconnection of Service



Please be advised that ALL accounts with a ‘past due balance’ are subject to immediate disconnect.

Water service can be restored if... it has been disconnected due to a delinquent account or dishonored payment as follows:

  • Customer Service Hours are Monday - Friday 8:00 AM - 4:30 PM.
  • Payments must be made with a Customer Service Representative to ensure restoration of service.
  • Payments made after 4:00 PM will result in service being restored the next business day.
  • Payments made over the weekend or on Holidays will result in service being restored the next business day HCWA is open for business.

All fees, required deposits, and past-due amounts must be included with payment to have service restored.

Information on fees and deposits can be found by clicking here Rates and Fees.