Disconnection of Service



Please be advised that ALL accounts with a ‘past due balance’ are subject to immediate disconnect.

Water service can be restored if... it has been disconnected due to a delinquent account or dishonored payment as follows:

  • Customer Service Hours are Monday - Friday 8:00AM - 4:30PM.
  • Payments must be made with a Customer Service Representative to ensure restoration of service.
  • Payments made after 4:00PM will result in service being restored the next business day.
  • Payments made over the weekend or on Holidays will result in service being restored the next business day HCWA is open for business.

All fees, required deposits and past due amounts must be included with payment to have service restored.

Information on fees and deposits can be found by clicking here Rates and Fees.