CHANGES TO IRRIGATION METER MONTHLY FEE
Effective November 1, 2022
Who this affects: All customers who have a dedicated irrigation meter.
What am I paying now? Base fees are only charged on the months that you use your irrigation meter.
What will I be paying after November 1st? Base fee will be reduced by 50%, but you will be charged this reduced rate each month, regardless of consumption.
Example: The base fee for a ¾” RESIDENTIAL irrigation meter is currently $12.89 for
each month that has consumption. Effective November 1, 2022 the base fee will be $6.45
every month, regardless of consumption. (Rates will vary depending on meter size)
What if I don’t ever use my irrigation meter? The meter can be locked off and deactivated on your account.
Is there a charge to deactivate my irrigation meter? For a limited time, HCWA will deactivate the meter on your account free of charge. All requests for a courtesy deactivation must be received no later than October 14, 2022.
What if I decide to deactivate my irrigation meter after October 14, 2022? HCWA will charge a $25.00 deactivation fee.
What if I decide I want to use my irrigation meter again? HCWA will charge a $150.00 reactivation fee.
- Please be aware that locks removed by anyone other than HCWA will be subject to the reactivation fee as well as additional tampering and damaged equipment fees.
- Reactivation requests made on commercial accounts will require a current backflow certification.
Customer Service is open Monday – Friday, 8:00 AM – 4:30 PM to answer any questions you may have or to process your deactivation request. You may contact Customer Service at 770-957-6659 or send an email to firstname.lastname@example.org.
Thank you for being a valued customer of HCWA.