To terminate your water or sewer service, please call Customer Service at 770-957-6659 between the hours of 8:00 AM and 4:30 PM, Monday through Friday. All requests completed by 3:00 PM will be processed the following business day.
Most requests can be completed over the phone. We will need to verify your social security identification number with the number listed on the account.
All requests completed by 3:00 PM will be processed the following business day and a final bill will be mailed. Deposits will be applied to the account towards any balance owed, and a refund check will be issued for any credit balance. Please make sure we have the correct forwarding address for the final bill or any refund check.