Your Meter

HOW TO READ YOUR METER

The Henry County Water Authority bills its customers each month based on the water usage registered on each account's meter.  Customers often ask how to read their water meter.  We hope the "How to Read your Meter" information provided here explains this process.
 

iPERL Meter:  High-performance, Solid-state Smart Water Meter

The iPERL meter contains 9 digits on its digital display, including the 100ths and 10ths at the end.  To read this particular meter start with the far left digit and read the digits left to right.  This meter reads all the way down to 10th of a gallon, the size is also indicated on the meter: ¾”.

Henry County reads this meter in gallons for billing purpose. If you were to read this meter all the way down to one gallon it would read:  0003,090 gallons.

To check for a loss on this meter:

  • Turn off all water within the home
  • Watch the last two digits to the right. If these numbers are increasing, water is passing through the meter indicating a loss.

 

 

SR III Meter with Intelligent Communications Encoder (ICE); magnetic-drive, positive-displacement meters using an oscillating piston

The meters’ design includes: high-quality, low-lead cast bronze main case dual inlet ports a patented bottom-plate a streamlined flow pattern built in leak indicator in the form of a red pointer.  There are 8 digits on the SRII Meter with ICE register, including the 100’s at the end. 

To read this particular meter start with the far left digit and read the digits left to right. This meter reads all the way down to 1 gallon, the size is also indicated on the meter: 5/8”.

Henry County reads this meter in thousand gallons for billing purpose. If you were to read this meter all the way down to one gallon it would read:  0 gallons.

To check for a loss on this meter:

  • Turn off all water within the home
  • Watch the red pointer (leak indicator) for movement. If it is moving, water is passing through the meter indicating a loss.

 

 

SR II Meter: magnetic-drive, positive-displacement meters using an oscillating piston

The meters’ design includes: high-quality, low-lead cast bronze main case, dual inlet ports, a patented bottom-plate, a streamlined flow pattern and built in leak indicator in the form of a black triangle

There are 7 digits on the SRII Meter, including a stationary zero at the end.

To read this particular meter start with the far left digit and read the digits left to right. This meter reads in thousand gallons indicated by the description under the digits: GALLONS READING 1000G, the size is also indicated on the meter: 5/8”.  Its reading for billing purpose would be 834 thousand gallons.

If you were to read this meter all the way down to one gallon it would read:  834,015 gallons. This is achieved by reading left to right and then using the red sweep hand to fill in the stationary zero spot.

To check for a loss on this meter:

  • Turn off all water within the home
  • Watch the black triangle (leak indicator) for movement. If it is moving, water is passing through the meter indicating a loss.

LOCATING YOUR METER BOX

  • For Residential Customers:  In most cases, the water meter is located at the front of the property near the street underground.
  • For Commercial Customers:  In most cases, the water meter is located at the front of the property, or could be located in the back or side of the property, underground.  In some cases depending on the size of the commercial property, the meter will be locked underground in a large vault.  In these cases, do not attempt to obtain a reading.  Please contact the HCWA at 770-957-6659, to obtain a reading of the meter. 
  • When looking at the water meter, locate the white numbers on the right side of the meter dial with the black background. These numbers count the number of gallons of water that have passed through your meter.

 

DETERMING YOUR METER USAGE

Use the following example to help read your meter:

  • Select a day to take an initial water meter reading.
  • Write down the numbers you see on the meter odometer.  (For example, the reading is 0260000.)
  • After a period of time has passed (such as a day or week), read your meter again.  (For example, the new reading is 0263000.)
  • Subtract your first reading from the second reading.  This is your water usage for that period.  (In the example, 0263000 - 0260000 = 3000.)
  • The 3000 figure indicates that 3,000 gallons of water have been used during the time period between the two readings.